SchoolHub
SchoolHub
SchoolHub
Your Data is Protected

Privacy Policy

Effective Date: March 17, 2026

SchoolHub is committed to protecting the privacy and security of all users, including students, parents, teachers, and school administrators.

1. Introduction

SchoolHub (“we,” “our,” or “us”) is a cloud-based School Management System designed to help educational institutions manage academic, administrative, and financial operations.

We are committed to protecting the privacy and security of all users, including students, parents, teachers, and school administrators. This Privacy Policy explains how we collect, use, store, and protect personal data.

2. Information We Collect

Personal Information

  • Full name
  • Date of birth
  • Gender
  • Contact details
  • Address information

Student Information

  • Admission details
  • Academic records
  • Attendance records
  • Discipline and welfare records

Parent/Guardian Information

  • Names and contact details
  • Relationship to student
  • Payment and billing information

Staff Information

  • Employment details
  • Roles and responsibilities
  • Attendance and performance records

Financial Data

  • School fee payments
  • Transaction records
  • Billing and invoicing data

Biometric and Identification Data

  • Fingerprint data
  • RFID-based identification data
  • Attendance authentication records

3. How We Use Information

  • Manage student enrollment and records
  • Track attendance and academic performance
  • Process school fee payments
  • Facilitate communication between schools and parents
  • Ensure system security and user authentication
  • Generate reports and analytics
  • Improve platform performance and features

4. Data Sharing and Disclosure

We do not sell personal data.

We may share data only in the following cases:

  • With authorized school administrators and staff
  • With payment service providers for transaction processing
  • With SMS providers for communication services
  • When required by law or regulatory authorities
  • To protect the rights, safety, and security of users

5. Data Security

Data Encryption

In transit and at rest with AES-256

Secure Authentication

Multi-factor authentication support

Role-Based Access

Granular permissions for each user role

Regular Audits

System monitoring and security audits

6. Data Retention

We retain data only as long as necessary for:

  • Educational and administrative purposes
  • Legal and regulatory compliance
  • Contractual obligations with institutions

Schools may request data deletion or export in accordance with applicable laws.

7. User Rights

Users have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of data (subject to legal obligations)
  • Object to certain types of data processing

Requests should be made through the respective school administration.

8. Children's Privacy

SchoolHub processes student data strictly under the authority of educational institutions and parents/guardians.

We do not knowingly collect data directly from children without appropriate authorization from schools or guardians.

9. Third-Party Services

SchoolHub may integrate with third-party services such as:

  • Payment gateways
  • SMS providers
  • Authentication systems

These providers are required to comply with data protection standards.

10. International Data Transfers

Where applicable, data may be processed or stored on secure cloud infrastructure outside the country. We ensure such transfers comply with applicable data protection regulations.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Schools and users will be notified of significant changes.

12. Contact Information

For any privacy-related inquiries, please contact:

SchoolHub

Kigali, Rwanda

13. Compliance

SchoolHub is committed to complying with applicable data protection laws and regulations, including those enforced by national regulatory authorities.